Frequently asked questions about Albergo La Grolla in Antey-Saint-André
Booking and prices
I can’t find the old website: is the hotel still open?
Yes, only the website has changed. The hotel is still at Frazione Filey 41, in Antey-Saint-André.
How do I book a room?
Check in the calendar which nights are available, then send us your dates and the number of guests, on WhatsApp or by email.
Why are there no prices on the website?
They vary with the season, the number of people and the board: send us your dates and we’ll tell you the exact price.
What does the price include?
The room and the board you choose: breakfast only, half board or full board.
Is there a tourist tax?
Yes: €1 per person per night.
Do you offer half board?
Yes, if you book directly with us: half board or full board, with meals at our restaurant.
Can I pay by card?
Yes: at the hotel we accept cash and American Express, Visa, Mastercard, Maestro and CartaSì cards.
Do you speak English or French?
Yes: as well as Italian, we speak English and French.
Which email address should I write to?
To albergolagrolla@gmail.com, our usual email address. The hotel’s phone number is 0166 548277.
We are a group: is there room for everyone?
We also host groups, on request: send us the number of people and the dates, and we’ll suggest rooms and meals.
The rooms
Can I ask for a specific room?
We suggest the room for you, based on the number of guests and which rooms are free on those dates.
How big are the rooms?
From 19 to 31 m², for 2, 3 or 4 people, with double or single beds.
Is the bathroom shared?
No: every room has its own private bathroom, with a shower.
Do I need to bring a hairdryer and shower gel?
No need: every bathroom has a hairdryer and toiletries.
Is there Wi-Fi in the room?
Yes, free, in all rooms; each one also has a flat-screen TV.
Are the rooms heated?
Yes, all of them, and the bathrooms too.
Are there family rooms?
Yes: rooms for 4 and connecting rooms.
“We appreciated […] being able to book two rooms for 7 people”
— Céline, France (translated from French)
Do you have cots or extra beds?
No, but we have rooms for up to 4 people: we’ll suggest the one with the beds you need.
Do the rooms have a balcony?
Some do, with mountain views. If it matters to you, mention it in your request.
I’m travelling alone: is there a single room?
For solo travellers we have a double room for single use.
Is there a lift?
No: the upper floors are reached by the stairs.
Restaurant, bar and breakfast
What time is breakfast?
We serve it from 7 to 9:30 am.
What is there for breakfast?
It’s Italian-style:
- bread, butter, jam and baked goods
- yoghurt and cereals
- to drink: coffee, tea, hot chocolate or fruit juice
“Breakfast was delicious”
— Wojciech, Poland (translated from Polish)
Is the restaurant open to people who are not staying at the hotel?
Yes: the restaurant, pizzeria and bar are open to everyone.
How do I book a table?
Message us on WhatsApp, call us on 0166 548277 or ask directly at the hotel.
What’s on the menu?
From the kitchen, polenta and crêpes alla valdostana, tagliatelle with game ragù, meat and trout; from the pizzeria, 27 pizzas.
Do you make gluten-free pizza?
Yes: all pizzas can be made with gluten-free dough, for a €2.50 supplement; focaccias and calzones cannot.
I have an allergy or intolerance: who should I tell?
Tell the dining room staff before you order.
Do you prepare packed lunches?
We do prepare packed lunches: just ask at the hotel.
What does the bar serve?
Coffee, toast alla valdostana, hot sandwiches, draught beer, wine and sparkling wine.
Arrival, departure and rules
What time can I arrive and when do I have to leave the room?
You can arrive from 1 pm to 9:30 pm. On the day of departure, please leave your room between 8:30 and 10 am.
Can I arrive at midnight?
No: the latest arrival is at 9:30 pm. If you think you will be late, call us on 0166 548277.
Is parking free?
Yes, it is private and free.
“Plenty of free parking”
— Guttorm, Norway (translated from Norwegian)
Can I get there without a car?
Yes: by train to Châtillon-Saint-Vincent, 9 km away, then by local bus, which stops near the hotel.
Are children welcome?
Yes, of all ages. Tell us how old they are: we’ll suggest the right room.
Is there a minimum age for check-in?
No, we have no minimum age.
Can I bring my dog?
We’re sorry, but we do not accept pets.
Can I smoke in the room?
No: smoking is not allowed anywhere in the hotel, rooms included.
Facilities, skiing and the area
What else does the hotel have, besides the rooms?
The restaurant with its pizzeria, the bar, the garden, the tavern with a billiard table and a mini-market.
Can I buy a ski pass at the hotel?
Yes, we sell them ourselves.
Where do I leave my skis and boots?
In the hotel’s ski storage room, which also has space for mountain bikes.
Where can I hire ski equipment?
Ski and boot hire is in the village, near the hotel.
Is there a ski bus?
Yes, and the stop is near the hotel.
How far are the slopes?
Cervinia, with its slopes linked to Zermatt, is 20 km away. The slopes of Torgnon, Chamois and La Magdeleine are closer.
And what is there to do in summer?
In Antey you’ll find an adventure park, riding stables, a climbing wall and a tennis court; Fénis Castle is 18 km away.
Are there shops near the hotel?
Yes: a supermarket, a pharmacy and a sports shop are in the village, within walking distance.
More questions? Write to us
We at the hotel will reply to you directly.
WhatsApp: +39 347 818 5735
Email: albergolagrolla@gmail.com
Phone: 0166 548277
